Ian Suarez-Mitchell

Senior Data Scientist

Career Summary

Cross-functional, self-taught Data Scientist with 10+ years experience in Omni-Channel Retail. I've held a wide range of positions from sales management, operations management, data analytics, and data science. With the multitude of skillsets under my belt and ability to quickly adapt, I'm no stranger to 'wearing many hats'.

Work Experience

Senior Data Scientist

Guitar Center
May 2022 - Present

Lead and help develop Data Scientists with learning and applying more sophisticated algorithms, data preparations, and analysis of both data and predictive models.

Achievements:

  • Developed onboarding, training, and mentoring plan for incoming Data Scientists.

Technologies used:

  • SQL
  • python
  • AWS
  • Tableau
  • Redshift
  • IBM Netezza

Data Scientist

Guitar Center
June 2020 - May 2022 | 1yr 11mo

Responsible for driving incremental revenue to the business using a wide-variety of data skillsets.

Achievements:

  • Deployed production XGBoost Regression Model to predict propensity of lead conversion. A/B test shown a 21% increase in revenue compared to non-ML based leads.
  • Implemented production dashboard visualizations for use-cases ranging from A/B iROAS Tests to Speech to Text Analytics.
  • Optimized product recommendation engine for a 2% lift in revenue.
  • Migrated on-prem data pipelines to AWS cloud using serverless architecture. Maintained pipelines on an ongoing basis.

Technologies used:

  • SQL
  • python
  • AWS
  • Tableau
  • Redshift
  • IBM Netezza

Senior Data Analyst

Guitar Center
Nov. 2019 - Jun. 2020 | 8mo

Responsible for leading a team of Data Analysts to scale business insights and implement new technologies.

Achievements:

  • Implemented Speech-to-text analytics for real-time Contact Center insights
  • Implemented new ETL pipelines as legacy technologies were replaced
  • Mentored junior data analysts

Technologies used:

  • SQL
  • Netezza
  • python
  • Power BI

Data Analyst

Guitar Center
Jun. 2018 - Nov. 2019 | 1yr 10mo

Responsible for creating and maintaining contact center ETL to replace legacy and manual solutions.

Achievements:

  • Replaced legacy reports using Microsoft Access and manual imports using IBM Netezza and MicroStrategy.
  • Built various web scrapers to automate repetitive tasks at scale.
  • Built new ETL pipelines introducing contact center data to the enterprise.

Technologies used:

  • SQL
  • Netezza
  • Visual Basic
  • MS Access
  • MicroStrategy

Contact Center Supervisor

Guitar Center
Sep. 2017 - Jun. 2018 | 6mo

Led several teams of sales associates.

Achievements:

  • Teams consistently producing highest revenue.
  • Learned Visual Basic to automate repetitive tasks and focus on fostering team growth.

Technologies used:

  • Visual Basic

Retail Operations Manager

Guitar Center
Jun. 2016 - Sep. 2017 | 1yr 4mo

Managed operations for 2 Retail locations

Achievements:

  • Reduced shrink by 30% for 10th largest store in the chain.
  • Oversaw grand opening of new retail location in district.
  • Implemented basic keystroke script to automate reptitive tasks of legacy DOS system

Technologies used:

  • Short Keys

Skills & Tools

Software

  • Python
  • SQL
  • Visual Basic
  • Tableau
  • AWS
  • HTML / CSS
  • JavaScript

Machine Learning

  • Classification
  • Regression
  • NLP
  • Deep Learning

Others

  • Git
  • Docker

Education

  • BS Data Management & Analytics
    Western Governors University
    2022 - Present

Interests

  • Music
  • Ocean Sailing
  • Mixology